Privacy Policy Last updated: 24/02/2024
We, referred to as "Us" or "Our", are dedicated to protecting your Personal Data and ensuring your privacy.
This Privacy Policy is designed to enlighten you on how We handle, collect, store, and utilize the information you share in relation to the Immediate Matrix website (the “Website”).
We are committed to the following principles:
•Ensuring transparency in the collection and processing of your Personal Data:
We are committed to keeping you fully informed, allowing you to make knowledgeable decisions regarding the use of your Personal Data on our Website or when engaging in trade with a third-party trading platform. We employ a variety of methods to provide you with essential information about how your Personal Data is handled, ensuring that this information is communicated accurately and in a timely manner.
Furthermore, if it is determined that specific information needs to be provided to you, we will ensure it is delivered at the appropriate time and place.
We are also available to answer any inquiries you may have and to offer any necessary clarification, within legal boundaries. For assistance, please feel free to contact us by sending an email to the following address: support@
•Processing your Personal Data solely for the purposes outlined in this Policy:
The purposes for which We may process your Personal Data include, among other things, to make the Website accessible to you andconnect you to third-party trading platforms (the “Services”), enhancing your experience on the Website, improving our Services (including the Website), safeguarding our rights and interests, conducting business and administrative activities that support the delivery of Services to our users, and complying with legal and regulatory obligations.
Additionally, we will process your Personal Data to understand your individual needs and preferences.
• To invest considerable resources in respecting your rights concerning your Personal Data:
We allocate substantial resources to empower you to exercise your rights as a data subject. You are welcome to contact us anytime you wish to review your Personal Data, request amendments, deletion, restriction of its use for specific purposes or in general, or request its transfer to you or a third party. We will comply with your requests in accordance with the law.
•To ensure the security of your Personal Data:
While we cannot guarantee absolute protection of your Personal Data, we assure you that we use and will continue to employ a comprehensive range of measures to ensure its security.
Our Comprehensive Privacy Policy
1. The Scope?
This Policy outlines the types of Personal Data the Company collects about individuals, how it is collected, used, shared with third parties, secured, and processed.
In this Policy, “Personal Data” refers to any information related to an identified or identifiable individual. An identifiable individual is one who can be identified, either directly or in conjunction with additional information that we have or can access.
In this Policy, the “processing” of Personal Data refers to any operation or set of operations performed on Personal Data, including its collection, recording, organization, structuring,storage, adaptation, modification, retrieval, consultation, utilization, disclosure through transmission, dissemination, or otherwise making available, alignment or combination, restriction, deletion, or destruction of Personal Data.
Our Services cater to a general audience and are not targeted at individuals under 18 years of age. We do not knowingly collect or solicit information from anyone under the age of 18, nor do we knowingly allow such individuals to use our Services. If it comes to our attention that we have gathered information about a minor, we will take appropriate steps to remove that information promptly.
2. When Do We Gather Personal Data About You?
We gather Personal Data about you each time you utilize the Services, engage with our service channels, or visit the Website. Sometimes, you will directly provide Us with Personal Data, while in other situations, we will collect it by observing and analyzing your interaction with Our Services and/or Our service channels, or we may receive your data from our third-party partners.
3. No Requirement To Provide Personal Data To The Company And Its Consequences
You are not required to provide Us with any Personal Data about you. However, in certain cases, withholding such Personal Data may prevent Us from delivering the Services, restrict your use of the Website, and/or result in the malfunctioning of the Services and the Website.
4. What Types of Personal Data Do We Collect? Personal Data We Gather During Each Visit to the Website:
This information includes online activity logs, traffic details (including, but not limited to, IP address, time of access, date of access, web and mobile page(s) visited, language used, software crash reports, and type of browser used, as well as information regarding the device you used. Some of this information may not personally identify you, and therefore does not constitute Personal Data.
Personal Data We Receive From You: Any Personal Data you voluntarily provide to Us when engaging with a third-party trading platform through Immediate Matrix.
Personal Information You Provide for Submission to Third-Party Platforms for Trading: This data encompasses your full name, contact number, and email address.
5. Purposes for Processing Personal Data and Their Legal Basis
Immediate Matrix processes your Personal Data for one or more purposes detailed in this section, adhering to the applicable legal grounds.
Immediate Matrix will not process your Personal Data unless there is a valid legal basis for such actions. The legal foundations under which Immediate Matrix may handle your Personal Data include:
- You have provided consent for processing your Personal Data for one or more specified purposes. This is applicable when you voluntarily share your information via the Website for submission to a third-party trading platform.
- Processing is essential for pursuing legitimate interests of Immediate Matrix or a third party. For instance, to enhance Our Services, or to assert or defend against legal claims.
- Processing is crucial for compliance with a legal obligation that Immediate Matrix is bound by.
If you need further insights into how your Personal Data processing aligns with the legitimate interests of our Company or an external entity, do not hesitate to contact us via email at any time.
Below, we outline the rationale for processing your Personal Data, alongside the legal grounds for these actions:
| Purpose | Legal Basis | |
| 1 |
Facilitating your request to share details with third parties for engaging in digital trading We may gather your Personal Data to submit it to third parties, should you expressly request it. |
Your consent has been given for processing your Personal Data for specific purposes. |
| 2 |
Addressing your inquiries, requests, and/or complaints Handling your Personal Data is essential to effectively respond to any questions you have regarding the use of our Services. |
Processing is essential for pursuing the legitimate interests of the Company or a third party. |
| 3 |
To fulfill any legal responsibilities or comply with judicial or administrative mandates We handle your Personal Data to meet our diverse legal requirements. |
Processing is essential to meet a legal obligation applicable to the Company. |
| 4 |
To enhance Our Services We may utilize your Personal Data to refine Our Services. This processing encompasses, among other things, crash logs or any malfunction reports related to Services. |
Processing is crucial for pursuing the legitimate interests of the Company or a third party. |
| 5 |
To prevent fraud and misuse of Our Services |
Processing is vital for the pursuit of the legitimate interests of the Company or a third party. |
| 6 |
To execute and sustain various activities supporting the delivery of Our Services Such tasks encompass back-office operations, business growth initiatives, strategic decision-making, oversight frameworks, and more. |
Processing is essential to serve the legitimate interests of the Company or a third party. |
| 7 |
To conduct analyses, including statistical evaluations We employ a range of analytical tools (including statistical methods) to inform decisions on a variety of topics. |
Processing is essential to serve the legitimate interests of the Company or a third party. |
| 8 |
To safeguard Our and third parties' interests, rights, and assets, including initiating, exercising, or defending legal claims We may handle your Personal Data to protect Our interests, rights, and assets, or those of third parties, in compliance with any law, regulation, or agreement, including Our terms, conditions, and policies. |
Processing is essential to serve the legitimate interests of the Company or a third party. |
6. Transfer Of Personal Data To Third Parties
At Immediate Matrix, we may collaborate with third-party service providers, sharing your Personal Data with them to facilitate storage, hosting, IP address information, user experience analysis, and a range of analytical, technical, and diagnostic services.
Should you specifically request, we can submit certain Personal Data to third-party trading platforms. In such scenarios, we'll provide the necessary Personal Data you've given us to these third parties, who will then handle your information according to their privacy policies. Your data may be shared with several third-party trading platforms as needed.
Immediate Matrix may also collaborate with its related entities and business partners, sharing Personal Data with them to leverage resources that enhance and elevate the quality of our services and products offered to you.
Your Personal Data may also be shared with governmental, local, official, and regulatory bodies if such disclosure is necessary to safeguard our interests, rights, and assets, as well as those of third parties, including in the initiation, exercise, or defense of legal claims.
Furthermore, in the event of potential sales, investments, loans, or any similar transactions involving Immediate Matrix or its group companies, such as asset sales, mergers, reorganizations, consolidations, or bankruptcy, we may disclose your Personal Data to prospective buyers, investors, or lenders.
7. Cookies and Third Party Services
We may employ third-party services like analytics firms or advertising companies on our Website, which may utilize cookies or similar technologies. These practices and providers are governed by their own respective policies.
A cookie, which is a small text file, may be installed on your device when you visit or access the Website. Cookies enable the collection of information about you and your behavior to
enhance your experience by remembering your preferences and settings, allowing us to tailor products and services to your interests. Additionally, cookies can gather statistics and conduct analytics.We may utilize session cookies, which are temporarily downloaded to your device and disappear once you close your browser. Conversely, persistent cookies remain on your device after you finish browsing the Immediate Matrix site, helping the platform recognize you as a returning visitor.
Cookie Types:
We categorize cookies based on their functionality, as follows:
| Cookie Type | Purpose | Additional Details |
| Strictly Necessary Cookies |
These cookies are essential for navigating the Website and utilizing requested features. They facilitate access to Immediate Matrix content, products, and services you seek. These cookies are vital for your device to download or stream information, enabling you to navigate the site, use its features, and revisit previously viewed pages. |
These cookies collect personal information, like your username and last login date, identifying you as logged in to the Website. These cookies are erased upon the closure of your web browser (session cookies). |
| Functionality Cookies | These cookies help recognize you on your return to the Website, enabling us to remember your selections and preferences. | These cookies persist even after you close your web browser, lasting until they reach their set expiration date. |
| Performance Cookies | These cookies are utilized to compile aggregated data about the Website's performance, assisting in testing and enhancing it for a superior user experience. They also enable us to perform analytical tasks on the Website. |
These cookies gather anonymous information not linked to any identified or identifiable individual. The validity of these cookies varies; some are removed once your browser is closed, while others remain active indefinitely. |
Blocking and removing cookies
You have the option to adjust your browser settings to block and eliminate some or all cookies. Below are links to instructions for some of the most commonly used web browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please be aware that if you proceed with these changes, certain features and functionalities of the Website might not operate as expected.
ONLINE TRACKING NOTICE
AT THIS TIME, THIS SERVICE DOES NOT SUPPORT DO-NOT-TRACK SIGNALS.
8. Retention Of Personal Data About You
Immediate Matrix will retain your Personal Data for as long as necessary to accomplish the purposes described in this Policy, or for a longer period as mandated by applicable laws, regulations, policies, and orders.
We will share your information with third-party trading platforms for a period of 12 months and, with your consent, may extend this sharing for an additional 12 months.
To ensure that your Personal Data is not held longer than necessary, we conduct regular reviews of the data we retain to determine if any can be safely deleted.
9. Transfers of Personal Data To A Third Country Or An International Organization
Your Personal Data may be transferred to a third country (i.e., jurisdictions other than where you reside) or to international organizations. In these cases, Immediate Matrix will implement appropriate measures to safeguard your Personal Data, ensuring enforceable data subject rights and effective legal remedies are available.
If you reside in the EEA (European Economic Area), rest assured that these protections will be in place if any of the following conditions are met:
- The transfer is made to a third country or an international organization that the EU Commission has deemed to provide a sufficient level of protection for Personal Data in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer occurs under a legally binding and enforceable instrument between public authorities or bodies, as per Article 46(2)(a) of the GDPR; or
- The transfer aligns with standard data protection clauses established by the EU Commission in accordance with Article 46(2)(c) of the GDPR. You can view the clauses adopted by the EU Commission at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
Should you wish to inquire about the safeguards we employ to protect your Personal Data transferred to a third country or an international organization, please contact us by sending an email to: support@
10. Safeguarding Your Personal Data
We utilize suitable technical and organizational measures to ensure a high level of security for Personal Data, considering the risks presented by processing, especially from accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data that is transmitted, stored, or otherwise processed.
While we strive for error-free performance regarding your Personal Data's privacy, we cannot guarantee it and will not be responsible for any indirect, incidental, consequential, or punitive damages related to the use or release of your Personal Data. This includes, but is not limited to, disclosure due to transmission errors, unauthorized third-party access, or other factors beyond our reasonable control.
Due to legal or other obligations outside of our control, we may be required to transfer your Personal Data to third parties,like public authorities. In these situations, our ability to influence the protection level of your Personal Data by such third parties is limited.
Transferring Personal Data over the internet comes with inherent risks, and thus, Immediate Matrix cannot fully guarantee the security of your Personal Data when it is transmitted online to us.
11. Links to Third-Party Websites
Our Website might contain links to third-party websites and/or applications. Immediate Matrix does not oversee these external sites and apps, nor their handling of your Personal Data, and therefore, we are not accountable for their content or their privacy and data protection practices. This Policy does not govern activities conducted through such external websites and/or applications.
When you visit these third-party websites and/or applications, we advise you to thoroughly review their privacy policies before engaging with them and before sharing any Personal Data.
13. Your Rights Regarding Your Personal Data
Generally, you are entitled to request confirmation from us regarding whether we are collecting Personal Data about you, to review that data, make necessary corrections, and to request deletion of any data no longer needed by us. You may also choose to limit your consent for certain types of Personal Information processing.
If you reside in the EEA, please read this section:
You have specific rights concerning your Personal Data. To exercise these rights, please send your request to the following email address:
Right of Access
You are entitled to obtain confirmation from Immediate Matrix about whether we are processing your Personal Data, and if so, gain access to the Personal Data along with the following details:
information: (1) the objectives behind the processing; (2) the types of Personal Data involved; (3) the recipients or categories of recipients to whom the Personal Data has been or will be shared, especially those in third countries outside the European Economic Area (EEA) or international organizations; (4) if feasible, the expected duration for storing the Personal Data, or if not feasible, the criteria used to establish that duration; (5) the existence of the right to request from the Company rectification or deletion of Personal Data, or restriction of processing of Personal Data about you, or to object to such processing; (6) the right to file a complaint with a supervisory authority; (7) if the Personal Data was not gathered from you, any available information regarding its source; (8) the existence of profiling; and (9) if Personal Data is transferred to a third country outside the EEA or to an international organization, the appropriate safeguards relating to the transfer.Immediate Matrix shall provide a copy of the Personal Data undergoing processing and may impose a reasonable fee for any additional copies requested by you. If you make the request electronically, and unless otherwise specified by you, the information shall be provided in a commonly used electronic format.
The right to obtain a copy of the Personal Data shall not negatively impact the rights and freedoms of others. Therefore, if the request infringes upon the rights and freedoms of others, Immediate Matrix may not fulfill your request or may do so in a limited capacity.
Right to rectification
You have the right to obtain from Immediate Matrix the correction of any inaccurate Personal Data concerning you. Taking into account the purposes of the processing, you are entitled to have incomplete Personal Data about you completed, which may include providing a supplementary statement.
Right to erasure
the following grounds apply: (a) the Personal Data is no longer needed for the purpose for which it was collected or otherwise processed; (b) you withdraw your consent on which the processing is based and there is no other legal basis for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data about you that is based on the legitimate interests pursued by Us or by a third party, and there are no overriding legitimate grounds for the processing; (d) you object to the processing of Personal Data about you for direct marketing purposes; (e) thePersonal Data has been unlawfully processed; or (f) your Personal Data must be erased to comply with a legal obligation in European Union or Member State law that applies to the Company.
This right does not apply when the processing is essential (a) for compliance with a legal obligation that mandates processing under European Union or Member State law to which the Company is subject; or (b) for the establishment, exercise, or defense of legal claims.
Right of restriction of processing
You have the right to request the Company to restrict the processing of your Personal Data if any of the following situations occur: (a) you contest the accuracy of your Personal Data, allowing the Company time to verify its accuracy; (b) the processing is unlawful, and you oppose the erasure of your Personal Data, preferring to limit its use instead; (c) the Company no longer requires your Personal Data for processing purposes, but you need it to establish, exercise, or defend legal claims; (d) if the processing of your Personal Data is necessary for the legitimate interests pursued by the Company or a third party, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms or for legal claims; or (e) if your Personal Data is processed for direct marketing purposes, including profiling, related to such direct marketing.
If the processing of your Personal Data has been restricted following your request, such Personal Data shall, apart from storage, only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of another person's rights or for important public interest reasons of the European Union or a Member State.
Right to Data Portability
You have the right to receive your Personal Data, which you have provided to the Company, in a structured, commonly used, and machine-readable format. Additionally, you have the right to transmit that data to another entity if the processing is based on your consent or a contract you're part of, and if the processing is automated.
When exercising your right to data portability, you can request your Personal Data to be transferred directly from the Company to another organization, if it is technically feasible. This right does not interfere with your or the Company's rights concerning data deletion. Additionally, exercising this right should not adversely impact the rights and freedoms of others.
Right to Withdraw Consent
You may revoke your consent to process your Personal Data at any time, and this will not affect the legality of any processing that occurred before your withdrawal.
Right to Object
You hold the right to contest the processing of your Personal Data at any time, particularly if it pertains to your specific situation and when processing is based on the legitimate interests of the Company or a third party. This also applies to any profiling related to these interests. If you object, we will cease processing your Personal Data unless we can provide compelling legitimate reasons for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
Additionally, you can oppose the processing of your Personal Data for direct marketing purposes at any time, including any related profiling.
Right to lodge a complaint with a supervisory authority
You have the right to file a complaint with a supervisory authority designated by a Member State to safeguard the fundamental rights and freedoms of individuals regarding the processing of Personal Data within the European Union.
Your rights concerning Personal Data about you, as detailed in this section 13, may be restricted by European Union or Member State law applicable to the Company.
We will provide the requested information according to your rights outlined in this section 13 without undue delay and, in any case, within one month of receiving the request. This period may be extended by an additional two months if necessary, considering the complexity and number of requests. We will inform you of any such extension within one month of receiving your request, along with the reasons for the delay.
The information requested according to your rights outlined in this section 13 will be provided free of charge, unless stated otherwise in this section 13. Where requests are manifestlyunfounded or excessive, especially due to their repetitive nature, we may either (a) impose a reasonable fee, considering the administrative costs of providing the requested information or action; or (b) decline to comply with the request.
Immediate Matrix may ask you to supply additional information necessary to verify your identity in order to fulfill your request as per your rights outlined in this section 13, if we have reasonable doubts about the identity of the individual making the request.
12. Modifications To This Policy
We reserve the right to revise the terms of this Policy from time to time. Whenever we make such revisions, we will notify you by publishing the updated Policy on our Website. Additionally, when we introduce significant changes to this Policy, we will make an effort to inform you through communication methods we deem reasonably suitable to notify you and by posting a notice on our Website. Unless specified otherwise, all changes will become effective upon the publication of the updated Policy on our Website.